FAQs

ADMISSION

General Admission starts at $12.95 plus tax for value days. Prices are for anyone 1 – 100 years old. Babies under 12 months and members are admitted for free. We offer a group rate for groups of 20 or more paid guests with advance ticket purchase.

Pre-Pay and SAVE: In order to guarantee admission, avoid long wait times and pay the lowest price, the museum highly recommends purchasing advance tickets online.

Members are also encouraged to reserve tickets online to ensure entrance during high peak days.

Check website or call 404.527.3693 for more information.

ATM

For your convenience, an ATM is available in the lobby of the Museum.

ANIMALS

With the exception of service animals, animals are not permitted in the Museum.

ATTIRE

We recommend wearing comfortable “play clothes” and rubber-soled sneakers or shoes. Open-toe sandals, flip flops, and high heels are strongly discouraged. Children will be very active and they may have an opportunity to play with paint and other messy materials. You are encouraged to bring a change of clothes because children might get wet in our Leaping into Learning fishing area. Shoes must be worn at all times with the exception of the baby area. 

BEST TIME TO COME

During the week, field trip groups typically head back to school by 1 PM, so the afternoon during the week is the best time to come and enjoy the Museum.

CHANGING TABLES

Changing tables are available in all restrooms, including the family restroom located in the resource library in Leaping into Learning.

CLEANING PROCEDURES

The Museum contracts a cleaning company to handle the day to day cleaning of the facility. We have a porter on site daily to handle spills and restrooms, and our evening crew cleans the Museum utilizing hospital grade cleaning agents. Our Museum staff disinfects all the toys, pretend food, balls, sand tools, etc. nightly and as needed throughout the day.

COATS

There is a designated area with coat racks during cold weather. Please be advised that valuables should not be left in this area.

DISCOUNTS

Military personnel receive free admission with a valid Military ID on military holidays. Check our Prices and Hours page for more ongoing promotions and deals throughout the year.

DONATIONS

Children’s Museum of Atlanta is a 501 (c)(3) non-profit organization and rely on corporate, foundation, and individual donors in order to meet expenses. All donations are tax-deductible to the fullest extent of the law. If you would like to make a donation to the museum please click here, use the donation box in our Welcome Center or contact our director of development at 404.527.5909. Also, you can add a donation to your store, ticket or membership purchase.

DONATION REQUESTS

We are not able to fulfill any more donation requests at this time. Please check back for updates.

DURATION OF VISIT

Each child is different and visits can last anywhere from 1 to 3 hours.

EMPLOYMENT

Resumes and applications can be emailed to the Museum and are kept for up to 6 months on file. Calls not accepted. If you would like to fill out an application, click here to visit our job listings page.

EXHIBITS

The Museum has six permanent Learning Zones, (Fundamentally Food, Leaping into Learning, Let Your Creativity Flow, Tools for Solutions, Gateway to the World and Step Up to Science) an Art Room, Science Bar, Build it Lab and a traveling exhibit space. The traveling exhibit changes 2-3 times a year, and there is usually a two week transition period in between exhibits. During exhibit transition, you can still enjoy the rest of the Museum.

FIELD TRIPS

To learn more about our field trip opportunities, visit the field trip page and see the FAQ's specific to that topic.

FIRST AID

Staff can assist with minor injuries. Please notify a staff member immediately if an accident occurs.

FOOD & DRINK

Vending machines with healthy options are available in the mezzanine section of the Museum. No additional food is sold at the Museum. You are encouraged to bring your own lunch or snacks and eat at our indoor or outdoor picnic tables. There are many family-friendly dining options in downtown Atlanta within walking distance and re-entry to the Museum is allowed. Staff members in the Welcome Center are happy to recommend family-friendly options. Food trays or party related items are not permitted. The Museum reserves the right to inspect coolers and bags. (combined from two places)

FORMS OF PAYMENT

We accept cash, Travelers Checks, Visa, MasterCard, American Express, Discover Card and Museum gift certificates

GIFT CERTIFICATES

Gift Certificates can be purchased in our gift shop or over the phone at 404.527.3693.

GROUP VISITS

Discounted tickets are available for groups of 20 or more with advance ticket purchase. Tickets must be purchased at least 72 hours prior to anticipated arrival date. The group rate is $2 off the cost of general admission tickets (+ tax). To book a group please call 404.527.3693. The Group Rate is not available to school groups, summer camps, or daycares.

HOLIDAYS & CLOSURES

The Museum is closed on Thanksgiving Day and Christmas Day. We close at 1 PM on Christmas Eve. The Museum is closed to general admission on New Year’s Eve, advance ticket purchase is required for our New Year’s Eve Bubble Bash. Check website before visiting for any closure information.

HOURS OF OPERATION

Museum is open Monday, Tuesday, Thursday and Friday from 10:00 AM– 4:00 PM; Wednesday the Museum is closed; Saturday and Sundays 10:00 AM – 5:00 PM. The Museum is open on Wednesday in June & July – click here for specific dates.

INAPPROPRIATE LANGUAGE

Swearing, inappropriate and offensive language are not permitted in the Museum… little ears are always listening. Printed shirts with inappropriate material are also not permitted inside the Museum.

INCLEMENT WEATHER

In the event of inclement weather in the area, the Museum will announce a closure via Facebook, Instagram, Twitter and our website.

INTERNSHIPS

Various departments in the museum have a need for interns. If you are interested in pursuing an internship, please click here.

LOCKERS

The Museum does not offer any lockers or storage for personal items. All personal items should be kept with you at all times.

LOST AND FOUND

Lost and Found is located at the front desk; the museum keeps all found items for 48 hours. You can call us at 404-527-3693 with any questions.

MEMBERSHIP

To learn more about our memberships, visit our membership page and see the FAQ's specific to that topic.

MEMBERSHIP RECIPROCITY

Members with an Associate of Children’s Museum Reciprocal Membership may receive 50% off general admission for up to six (6) people. Card holder must be present. For more information, click here.

Children’s Museum of Atlanta IS NOT a member of the ASTC (Association of Science & Technology Centers). For a full list of museums that are members of ASTC click here.

MUSEUM STORE

Our Museum store carries a large selection of unique, fun and educational toys. You do not need to purchase admission to shop in our store.

NURSING

You are welcome to nurse your child anywhere in the Museum. If you would like additional privacy or a quieter location, our nursing nook is located in the Leaping into Learning Resource room. A bottle warmer is available in the nursing nook for your convenience. Microwaves are not available.

PARKING

Recommended parking is available at the American Cancer Society Parking Deck, located on Baker Street across from the Museum entrance. Other public parking lots are located throughout downtown Atlanta and are a short walk from the Museum. Before you leave home, we recommend checking the parking prices around the Museum via the app SpotHero. Special events may increase parking prices in public lots. See our Parking & Directions page for a list of parking garages and pricing. 

PARTIES

Learn more about having a party at the Children's Museum by visiting our parties' page and reading the FAQs there.

PHONE NUMBERS

  • Main Line……………..404-659-5437
  • Lost and Found….404-527-3693
  • Membership………..404-527-5910
  • Parties……………………404-527-3693
  • Reservations……….404-527-3693

PHOTOGRAPHY

If you are here with your family, you are welcome to take pictures and video of your family members only. At times, the Museum has media and photographers on the exhibit floor. By entering our facility you have consented to having the Museum use your and/or your child’s image for marketing purposes. If you wish to not be photographed you must notify security immediately upon entering.

PRICING

Each day features a different pricing structure based on anticipated attendance, program and exhibit schedule. Guests always save when they purchase online. For details visit our ticket pricing section. *Ticket prices and hours are subject to change.

  • Value Day – Online: $12.95; Onsite: $15.95
  • Regular Days Online: $15.95 Onsite: $16.95
  • Peak Days Online: $15.95 Onsite: $18.95

RECOMMENDED AGES

Our exhibits are developed with children 8 years and younger in mind.

RE-ENTRY

Your tickets are valid all day. A hand stamp is required for re-entry. Hand stamps are available at the security desk and at the front counter. As long as we are not at capacity, you are welcome to leave and come back on the same day. However, if you do leave and we do reach capacity, you will be asked to wait in existing line for re-entry.

REFUNDS

We understand children get sick and plans change. You may exchange your advance purchase tickets for a different date by calling the reservations line at 404-527-3693. If you exchange your tickets for a more expensive day, an upgrade fee will apply.

RESTROOMS

Restrooms are for ticket holders only. We have three private family restrooms, two located in the back of the museum on the main level and one located on the Mezzanine level. The men’s and women’s restrooms are located near security Restrooms are equipped with changing tables.

SECURITY POLICY

At CMA, parents/caregivers are responsible for supervising their children at all times. You are your child’s best advocate for staying safe.

To assist parents/caregivers in keeping children safe while exploring the Museum, we have several security measures in place.

1. Security cameras record everyone entering and leaving through the front doors, as well as moving about the Museum in public spaces.
2. All Museum staff members are in radio communication with one another at all times. When children and parents/caregivers become separated there are standard procedures that are immediately put into effect to reunite guests quickly and efficiently. These procedures have been proven effective on a daily basis. All staff members are available to help reunite parties. Our Security desk is the best place to start if a child or adult/caregiver has been separated from their party.
3. NO ADULTS ARE ALLOWED TO ENTER THE MUSEUM WITHOUT A CHILD. Any adult that needs to enter the facility without a child is escorted through the exhibit floor by a staff member – there are no exceptions.

Some of our guests have asked, “why not use a security system of matching wristbands, stamps, or badges?” We have investigated such a system and are convinced that those systems create a false sense of security. We want our guests to feel safe however we also want our guests to be vigilant and help us keep the Museum a safe place for everyone. Remember to have fun with and supervise your children.

SENSORY FRIENDLY SATURDAYS

The Museum will host Sensory Friendly Saturdays on the first Saturday of every month. The Museum will open at 9 AM for families with children on the autism spectrum. Click HERE for more information.

SOCIAL MEDIA

The Museum may be found on Facebook (Children’s Museum of Atlanta), Twitter (@ChildMuseumATL), Instagram (@childrensmuseumatlanta). Snapchat (ChildMuseumATL), and Pinterest (@cmatlanta). At times, the Museum has photographers on the exhibit floor. By entering our facility you have consented to having the Museum use your and/or your child’s image for social media purposes. If you wish to not be photographed you must notify security immediately upon entering.

STAFF

Our Museum staff is available to assist you with Lost and Found, directions, first aid and lost persons. Let a staff member know if you have any concerns during your visit.

STROLLERS

For the convenience of all our guests, we recommend leaving strollers at home or in the car when possible. If that is not possible, the Museum offers limited stroller parking behind the Paint Wall in the Tools for Solutions exhibit area, next to the stairs. Valuables should not be left in unattended strollers.

UNACCOMPANIED ADULTS

Adults are not permitted to enter the museum floor without children but can shop in our store. Anyone interested in viewing our museum may request a brief tour of our facility. The Museum defines an adult as any person 18+. Tours are subject to availability.

UNACCOMPANIED CHILDREN

The Museum will not permit children to enter or remain in the Museum without an adult. The Museum defines an adult as any person 18+.

VOLUNTEER OPPORTUNITIES

Click here for information on volunteer opportunities and processes.

WAYS TO SAVE

Online ticket purchases offer the best rate for general admission. A Membership offers the best value and pays for itself after two visits. Click here to learn about Memberships or call our membership department at 404-527-5910.

WEAPONS

Children’s Museum of Atlanta does not allow concealed firearms/weapons inside the building unless you are a uniformed police officer.

WHEELCHAIRS

Adult and child-size wheelchairs are available upon request; on a first come basis.