MUSEUM FAQs

Guests ages 1 – 100 years old will pay for admission. The Museum’s pricing calendar lists the price for each day the Museum is open. Families are encouraged to explore the calendar to find a day that fits both their schedule and their budget. Please note that prices may change. Babies 11 months and younger and members receive free general admission.   

Advance online ticket purchase is highly encouraged. Walk-up ticket availability is limited, and ticket prices will be higher at the door. Admission to the Museum is not guaranteed without a reservation. 

Members are encouraged to reserve tickets for admission during peak times like holidays and school breaks. Members will need to log in with the email address attached to your membership account to access your discounts and free tickets. 

To reserve or purchase tickets, click here.  

The Museum does not allow adults to enter the Museum alone without a child and requires that you have at least 1 adult (18 years or older) for every 5 children.   

Check website or call (404) 527-3693 for more information.  

When purchasing/reserving tickets online, you will need to select an hour block which is your arrival window.  If you arrive earlier or later than your arrival window you may be asked to wait if the Museum is at capacity. 

We recommend wearing comfortable “play clothes” and rubber-soled sneakers or shoes. Open-toe sandals, flip flops, and high heels are strongly discouraged. Children will be very active and they may have an opportunity to play with paint and other messy materials. You are encouraged to bring a change of clothes because children might get wet in our Leaping into Learning fishing area. Shoes must be worn at all times. 

The Museum contracts a cleaning company to handle the day-to-day cleaning of the facility. We have a porter on-site daily to handle spills and restrooms, and our evening crew cleans the Museum utilizing hospital grade cleaning agents. Our Museum team members disinfect surfaces and items (pretend food, balls, etc. utilizing EPA approved disinfectant at the end of each day. 

Children’s Museum of Atlanta seeks to provide a safe and enjoyable environment for all guests, where everyone is free to imagine, discover, and learn through a hands-on play experience! It takes all of us to do our part in acting responsibly and staying considerate of others during our time at the Museum. Please review the following guidelines for more details on how you can help us provide a highly engaging and inclusive experience! 

Read our full code of conduct here.

The Museum will not honor 3rd party, unauthorized discounts. 

Children’s Museum of Atlanta is a 501 (c)(3) non-profit organization and relies on corporate, foundation, and individual donors in order to meet expenses. All donations are tax-deductible to the fullest extent of the law. 

If you would like to make a donation to the Museum please click here, use the donation box in our Welcome Center or contact our Director of Strategic Advancement & Marketing at (404) 653-9278. You can also add a donation to your store, ticket or membership purchase. 

Most families play for 1-2 hours, but your tickets are good until the end of the day.

If you would like to fill out an application, click here to visit our job listings page. Calls are not accepted. 

Masks are optional in the Museum. We reserve the right to reinstate masking requirements at any time if the risk of exposure to COVID-19 poses a high risk to our employees, our visitors, and our continued business operation. 

Food and snacks are only permitted in our Snack Stop area located near the main entrance. Our Snack Stop area is available to families who need a quick snack break. Full meals and prolonged usage of the space is not permitted. Water and soda bottles with caps are permitted on our exhibit floor.

We accept cash, Visa, MasterCard, American Express, Discover Card and Museum issued gift certificates.  Apple Pay & Google Pay are available for in person purchases.

To Purchase: Gift certificates can be purchased in our Museum Store or over the phone at (404) 527-3693. Certificates can be picked up in person or mailed through the Postal Service. Certificates cannot be emailed. 

Redemption: Gift certificates cannot be redeemed online.  To redeem a gift certificate, you must call (404) 527-3693. 

• For families, family reunions, playdate, church group, military group, tour company, convention families, etc.(non-educational, no teachers).
• Must have at least 11 people total (excludes babies 11 months and younger) and cannot exceed 30 people.
• Tickets are $2 off the ticket price for the day. 
• Not available on the first Monday of the month.
• Must be purchased at least 1 week in advance.
• Must be paid in full when the reservation is made. Refunds not available for group rate tickets.
• Group must arrive together for entry.

The Museum is closed on Thanksgiving Day and Christmas Day.  On Christmas Eve, the Museum closes at 1pm. 

Lost and found is located at security; all found items will remain available until the end of the day that they were lost. You can call us at (404) 527-3693 or email [email protected] with any questions. 

Our Museum Store carries a large selection of unique, fun and educational toys. You do not need to purchase admission to shop in our store. 

The Museum Store is open during Museum hours.

The Museum does not have its own parking lot. The Museum recommends the lot located at 236 Williams Street, just a short walk to the Museum. The GPS address for the parking entrance is 104 John Portman Blvd NW, Atlanta, Georgia 30303. 

You can save money by pre-purchasing your parking. Museum guests can park for $8.00 on non-peak days based on availability. Discounted rate not valid at the gate.

Other public parking lots are located throughout downtown Atlanta and are a short walk from the Museum.  Pricing varies and increases based on special events in the area. 

See our Parking & Directions page for a list of parking garages.  

• Main Line………..........................................……..404-659-5437
• Membership……….............................................404-527-5910
• Reservations, Parties & Lost and Found……….404-527-3693

Review our policies and rules here. 

Your tickets are good for all day after your entry time. You can leave and re-enter if capacity permits by getting your hand stamped at Security.  If the Museum is at capacity you will be asked to wait until capacity re-opens. Re-entry may not be permitted without the proper stamp. 

The Museum may be found on Facebook (Children’s Museum of Atlanta), Instagram (@childrensmuseumatlanta), LinkedIn, and TikTok (@childrensmuseumatl). At times, the Museum has photographers on the exhibit floor. By entering our facility, you have consented to having the Museum use your and/or your child’s image for social media purposes. If you wish not to be photographed, you must notify security immediately upon entering. 

For the convenience of all our guests, we recommend leaving strollers at home or in the car when possible. If that is not possible, the Museum offers limited stroller parking throughout the Museum. Valuables should not be left in unattended strollers. 

• Summer Passes are available for purchase from May 1-June 30 for $89 and are valid for three months from the date of purchase.
• A Summer Pass provides unlimited general admission visits for two named adults and any four children.
• Access to weekday morning member hours.
• Summer Passes do not include admission to ticketed evening events, member previews to new exhibits, or discounts in the Museum Store or on Birthday Parties. For access to these perks and unlimited play year-round, consider a Museum membership.
• Summer Passes are not eligible for the test drive discount. 
• Summer Pass holders must reserve free timed entry tickets to enter the Museum.

One adult and one child-size wheelchair are available on a first-come basis and upon request.